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Frequently Asked Questions

Image by Olamide Gabriel

What payment methods do you accept?

We currently accept Paypal, Visa, Mastercard, American Express, Discover Card, and Apple Pay. Only authorized orders will be processed and shipped. Your billing information must match your credit card statement. If any numbers are different, your order may not be processed. Be sure to avoid using abbreviations unless that is how it appears on your statement.

 

For security purposes, IC Faces Beauty requires you to enter your 3 or 4-digit card identification number (CVC) on all orders for Visa, MasterCard, American Express, and Discover transactions.

Do you accept returns?

We know it can be tough finding skincare products that are right for you and although we want you to love our mask, sensitivities may happen. We are here to help. If any of our products didn’t work for your skin, let us know within 15 days of receiving the order.

Please email us at hello@icfacesbeauty.com and let us know how you would like to see the product improved. What did or did not work for your skin? Your satisfaction is super important to us! 

Are your products animal tested?

At IC Faces Beauty, we do not test our products on animals!  But we do condone treating your pet to a spa day and allowing them to indulge in a little sheet masking too!

Does IC Faces Beauty ship internationally?

We offer standard shipping (3-7 business days): Free on all orders over $50 before taxes and shipping.

How do I know that my order has shipped?

You will receive an email several days within the date of your purchase notifying you that the package has been dispatched.

Questions? Comments? Write us, or give us a call.

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